Please note due to the new national lockdown there may be a delay in receiving your order, due to increased volumes across the networks. Our warehouse is still processing orders as usual.

Help Center


Order queries

Where is my order?

I have a problem with my order


We are a school, can we pay on invoice?

VAT information

Shipping options

How long before my order is shipped?

What are my shipping options?

Do you deliver outside the UK?

Where are my digital downloads?


What is your returns policy?


I'd like to know more about the digital downloads and laminated resources.

I can't find the product I'm looking for - can you help?

What does "Worth the wait" mean?

What does the Special Order badge mean?

What's a VIP?